Shipping Rates & Details
Shipping Rates (USD) are subject to vary.
Estimated time for standard delivery shipping within the United States is 4-7 days+.
Expedited shipping rates may be available per request. Rates will be determined at the time of shipping.
If shipping outside of the United States, please first contact us by emailing info@christensonsurfboards.com to verify we can offer shipping to your town or city.
All sales are final.
We are not responsible for damage or loss that occurs during transit.
Color & Tint Disclaimers
Every Christenson Surfboard is handcrafted and finished by hand. While we make every effort to achieve requested colors, tints, pigments, and resin work, exact color replication cannot be guaranteed.
Color can vary due to a number of factors inherent to the surfboard manufacturing process, including resin batches, pigment mixtures, material variations, curing conditions, ambient temperature, humidity, lighting conditions, and other environmental factors. Even changes in air temperature on a given day can influence the final appearance of a color. As a result, the finished board may differ from color samples, photographs, previous boards, or the original color requested.
By placing an order, the customer acknowledges and accepts these potential variations and understands that color differences resulting from the manufacturing process are not considered defects and we do not offer refunds.
Lead Time Disclaimer
All lead times provided by Christenson Surfboards are estimates only and are not guaranteed completion or delivery dates and we do not offer refunds.
Production schedules may be affected by material availability, supply chain delays, staffing, weather conditions, shipping disruptions, production volume, and other factors outside of our control. Christenson Surfboards reserves the right to adjust estimated completion dates as necessary.
Customers should not make travel, event, competition, retail, or other time-sensitive plans based solely on estimated lead times.
Custom Order Acknowledgment
All custom surfboards are built to order. Due to the custom nature of our products, specifications, dimensions, colors, artwork, and finishing details are subject to reasonable manufacturing variations.
By submitting an order, the customer acknowledges and accepts these policies and understands that minor variations do not constitute defects or grounds for cancellation, return, replacement, or refund.
Shipping Damages:
Any shipping damage must be reported within 4 days of delivery.
Contact us by emailing info@christensonsurfboards. Please provide photos of the damages, including damage to the packaging and detailed pictures of damage to any items. Please also keep all packaging materials, you will need them. We cannot guarantee reimbursement or replacement items.
